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FREQUENTLY ASKED QUESTIONS

Before we print,
let’s make it clear.

Practical answers about quantities, artwork, production, delivery and everything between the brief and the finished job.

Find your answer ↓︎

THE SHORT VERSION

No fixed MOQFrom one customized piece to a major rollout.Urgent work availableSame-day where process and approvals permit.Nationwide deliveryProduced in Lahore and dispatched across Pakistan.Design supportStandalone design or complete project handling.

01 · ORDERING & PRICING

Starting a project

Is there a minimum order quantity?

We do not impose one fixed MOQ across our range. Many items can begin from a single customized piece, while certain materials or processes have practical minimums. Tell us what you need and we will recommend the most sensible route.

How do I get an accurate quotation?

Share the product, quantity, size, material, printing requirements, finish, deadline and delivery location. A reference image or existing artwork helps us quote more accurately.

Why does the unit price change with quantity?

Setup, plates, screens, dies, material utilization and finishing are distributed across the order. Larger quantities often reduce the cost per piece, while digital methods can be more efficient for shorter runs.

Can I order a custom item that is not listed?

Yes. Customization is one of our main advantages. We can assess unusual sizes, materials, surfaces, packaging structures and combinations even when the exact variation is not shown online.

02 · ARTWORK & COLOUR

Getting the file right

Do you provide graphic design only?

Yes. We offer design as a standalone service and as part of a production order, including original layouts, adaptations, packaging artwork and print-ready preparation.

What artwork files should I provide?

Editable vector or high-resolution print-ready files are best. PDF, AI, EPS and suitable high-resolution image files are commonly used. We check size, resolution, bleed and colour setup before production.

Will printed colours exactly match my screen?

Screens emit light while print reflects it, so some variation is normal. Material, ink and finish also affect colour. We use appropriate colour preparation and can arrange proofs or samples when close matching is critical.

Can you recreate or adjust existing artwork?

Usually, yes. We can resize, clean, adapt or rebuild supplied material depending on its quality and complexity. Design charges may apply when significant work is required.

03 · PRODUCTION & TIMING

From approval to finish

Do you offer urgent or same-day production?

Yes, for suitable jobs. Availability depends on the process, quantity, materials, finishing and how quickly artwork is approved. Share the deadline first so we can confirm what is genuinely achievable.

When does the turnaround time begin?

Production timing normally begins after the quotation, artwork and any required proof are approved and the agreed payment requirement is completed.

Can I see a proof or sample before the full order?

Yes, where appropriate. We can provide digital proofs and may arrange physical samples or prototypes depending on the item, process, quantity and deadline. Sample costs can apply.

How do you inspect quality?

We review artwork before production and inspect finished work for printing, finishing, quantity and overall presentation before collection or dispatch.

04 · DELIVERY & INSTALLATION

Getting it into place

Do you deliver outside Lahore?

Yes. We provide local delivery in Lahore and arrange nationwide dispatch across Pakistan. Timing and charges depend on the destination, weight, dimensions and urgency.

Can one order be sent to several locations?

Yes. Corporate and campaign orders can be separated, labelled and dispatched to multiple branches, teams, events or recipients.

Do you install signage and large-format graphics?

Yes. We install suitable signage, wall graphics, window vinyl, event branding and exhibition displays. Site conditions and measurements may need to be reviewed before confirmation.

Can I collect my order?

Yes. Collection can be coordinated from our Lahore operation when your order is ready.

05 · CORPORATE CLIENTS

Ongoing brand production

Can you manage recurring corporate requirements?

Yes. We support repeated specifications, planned replenishment, ongoing office and marketing needs, employee kits, campaigns, events and coordinated brand rollouts.

Do you help source promotional products?

Yes. We source suitable blank products and then print, engrave, embroider or otherwise customize them. Our primary role is branding and production—we do not manufacture items such as shirts, caps, mugs or bottles.

Can you maintain consistency across different products?

Yes. We coordinate artwork, colours, materials and finishes across print, packaging, merchandise and displays, while accounting for how different processes reproduce a brand.

Can you support procurement documentation?

We can provide quotations and standard order documentation. Tell us about any vendor or procurement requirements at the start so they can be reviewed.

06 · PRODUCTS & CARE

Choosing what lasts

Which printing method will you use?

We choose between digital, offset, screen printing, sublimation, UV, vinyl, engraving, embroidery and large-format processes according to the surface, quantity, finish, durability, budget and deadline.

Are stickers suitable for outdoor or industrial use?

They can be. The correct face material, adhesive, ink and protective finish depend on heat, moisture, sunlight, chemicals, surface texture and expected lifespan. Explain the use conditions before ordering.

Can printed merchandise go in a dishwasher or washing machine?

Care depends on the item and decoration method. Some applications tolerate regular washing better than others. We will provide practical care guidance for the selected product and process.

Do you manufacture the promotional products?

No. We source suitable products or work with compatible client-supplied items, then provide the printing, engraving, embroidery or branding service.

YOUR QUESTION IS SPECIFIC. OUR ANSWER SHOULD BE TOO.

Send the brief.
We’ll make it clear.

WA